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Providing all residents of Palau better access and choice of health care services


02/21/2022 | RFP-ROPHCF 2022-01 ASSESSMENT OF HCF

The Republic of Palau (ROP) Social Security Administration (SSA) is soliciting proposals from any interested individuals, agencies, specialized firm or consultant to undertake the studies and assessments of the Palau Healthcare Fund (HCF) of including catastrophic coverage and hemodialysis coverage under the Palau Health Insurance (PHI) a.k.a NHI. Based on the outcome of assessments, the specialist will formulate specific recommendations toward providing the additional insurance coverage that is self-financing and sustainable.

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In observance of this year's Christmas and New Year celebration, our offices will be closed on the following dates and time:

Thursday 12\23\2021 12pm - 5pm
Friday 12\24\2021 8am - 5pm
Thursday 12\30\2021 12pm - 5pm
Friday 12\31\2021 8am - 5pm


Alii everyone. Please be informed that our offices of SSA and HCF will remain closed as we await for further updates on the weather condition. Also note that our Online Clinic Interface remains offline until further notice.

Please visit our official FB page for latest updates regarding this matter.

Sulang and be safe.



Tia subed el mora rokui el smecher el kirir el mo merael el mora Taiwan el kmo, a skoki el China Air a mla otebedii a sbedel el kmo, ng mo diak a omerael er chelechal mei el May 22, 2021 el mo Jun 15, 2021. Tia oltirakl a beches el llechul a Taiwan CECC el kirel a berkel a rakt el COVID-19 ra chelsel a Taiwan City, New Taipei City ma bebil ra basio ra chelsel a Taiwan. Ngokiu tial tekoi, ea rokui el Pilot ma rechad el loureor ra chelsel a skoki a quarantine er chelechal time. Maleuaisei, e bol meklou a rengud e dongiil a mo beches el tekoi malechub eng mo teletelel omerael el mora Taiwan.

A HCF a olengit me kid el rokui bo dekerekikl me lak demetemall ra mlai ma ngii dil accident, e kid el smecher doutekangel el melemolem lomes rar toktang er kid er Belau e doltirakl a bek el cheldechuul e dongiil a beches el tekoi ra omerael el mora Taiwan.


This is an important announcement regarding referral cases approved to a hospital facility in the Republic of China (ROC) Taiwan. The Healthcare Fund (HCF) is advising the public that on May 14, 2021 - China Airlines (CAL) announced that it will be cancelling a total of seven (7) flights effective May 22, 2021 to June 15, 2021 between the Republic of Palau and the Republic of China (ROC) Taiwan. Additionally the Central Epidemic Command Center (CECC) made an announcement on May 15, 2021 that in response to continued severity of COVID-19 in Taiwan and an increasing level of community transmission shown by cases of unknown source of infection as well as cluster infections in Taipei City and New Taipei City, it would raise the epidemic level to level (3) and would strengthen related measures effective May 28, 2021. This means that Taiwan is now urging people to reduce unnecessary movement between areas as there are ten or more domestically transmitted cases from unknown sources in one day.

Therefore, all Palau approved referral cases pending travel to ROC Taiwan will be placed on temporary hold until new travel announcement from China Airlines is released and upon new information received from Taiwan Central Epidemic Command Center (CECC). If you have been approved for referral care in Taiwan and confirmed all travel requirements with the Healthcare Fund, we ask that you maintain communications with your attending physician regarding your condition at all times. The Healthcare Fund will continue to communicate with the travel agency (CAL) for any information and updates regarding flight schedules and work with Taiwan hospital facilities for admission requirements as approved by the CECC. At this time, we strongly advise the public to stay safe and avoid unintentional injuries that might require immediate evacuation to an off-island hospital facility.

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This is an important announcement regarding approved referral cases to a hospital facility in the Republic of China (ROC) Taiwan. The Healthcare Fund (HCF) would like to advise the public that due to the strict measures set forth by Taiwan Centers for Disease Control (CDC), all of the hospital facility accepting medical referrals from Palau have designated a limited number of quarantine units for Palau patients.

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The Healthcare Fund is informing the public of new updates on admission status for all referral patients approved for medical care in Taiwan. In this unprecedented time of the pandemic COVID-19, The Republic of Taiwan (ROC) continues to require all medical travelers to be quarantined for 14 days and tested in a facility designated by Taiwan Centers for Disease Controls after arrival to Taiwan. A medial traveler with inpatient (IP) status shall be admitted directly to an approved NHI hospital provider, a medical traveler with outpatient (OP) status shall be taken directly from the airport to a Quarantine Hotel. We wish to share with the public the following information regarding status of admission to any of the designated facility.

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The Healthcare Fund is advising the public that we will continue to cover for medical referrals to the Republic of China Taiwan. At this time, strict protocol measures are still in place for all international travelers to the ROC. The Central Epidemic Command Center (CECC) in Taiwan announced that international patients may seek medical treatment in Taiwan, except for non-urgent medical care including health checkup and aesthetic medicine.

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05/07/2020 | NEW OFFICE HOURS

Effective on Monday, May 11, 2020, new office hours will be as follows: 8:00 am - 3:00 pm.